What is Psychosocial Recovery Coaching?

Psychosocial Recovery Coaching (PRC) is designed to support you in achieving your personal goals, building skills, and strengthening your connections, all while promoting your mental health and well-being. Funded through your NDIS plan, PRC empowers you to live a meaningful and purposeful life tailored to your needs and aspirations.

Our experienced coaches work with you to:

Identify and pursue your personal goals
Develop strategies to overcome challenges
Build confidence, resilience, and independence
Strengthen social connections and community participation

PRC is about supporting your recovery journey at your pace, helping you live the life you want while providing guidance, encouragement, and practical tools along the way.

Psychosocial
Recovery Coaching

What is Psychosocial Recovery Coaching?

Psychosocial Recovery Coaching is an NDIS-funded support service designed to help participants with psychosocial disabilities take greater control of their lives and achieve their goals. Recovery Coaches work collaboratively with participants, their families, carers, and other services to:

Develop and implement personalised recovery plans.
Support participants in building skills to manage daily life and complex challenges.
Coordinate NDIS and other community support to meet individual goals.

A Peer Recovery Coach is a Recovery Coach who also has lived experience of mental illness and recovery, providing an additional perspective and shared understanding to support participants’ journeys.

What is Recovery?

Recovery can mean different things to different people. For many, it is about reaching personal goals, building supportive relationships, and developing the skills needed to lead a positive and fulfilling life, even if mental health challenges continue.

The NDIA defines recovery as:

Achieving an optimal state of personal, social, and emotional wellbeing
Being able to live a purposeful and meaningful life

About Our Psychosocial Recovery Coaches

Our Psychosocial Recovery Coaches are highly skilled professionals who support participants to achieve meaningful recovery and live their best lives.

Qualifications & Experience:

Minimum of Certificate IV in Mental Health, Mental Health Peer Work, or equivalent training.
And/or two years’ paid experience supporting people with mental health challenges.
Some Recovery Coaches may hold additional qualifications, bringing extra expertise to their role.

Our Approach & Organisational Strengths:

Comprehensive In-House Training: All Coaches participate in our robust PRC training program, ensuring support is consistent, evidence-based, and aligned with NDIA standards.
Ongoing Professional Development: We provide continuous learning opportunities to enhance skills, grow professionally, and remain current with sector developments.
Expert Leadership: Our team leaders and managers are subject matter experts who mentor and guide Coaches, fostering a skilled, knowledgeable, and supportive team.

Together, these qualifications, training, and leadership ensure participants receive high-quality, person-centred support that empowers them to take control of their recovery journey.

What our Recovery Coaches do?

Our Psychosocial Recovery Coaches support people with psychosocial disability to build capacity, strengthen independence, and work towards a meaningful and self-directed life. Support is recovery-oriented, strengths-based, and aligned with NDIA expectations.

Our Recovery Coaches:

Support participants to understand and apply key recovery concepts such as hope, choice and control, self-advocacy, responsibility, learning, and connection in everyday life
Help participants identify their strengths, values, and goals, and work towards a positive and achievable vision for the future
Assist participants to develop practical wellbeing and recovery tools, including strategies that support emotional regulation, resilience, and daily functioning
Support participants to create recovery, wellness, and safety plans, including identifying trusted supports and early warning signs
Assist with developing post-crisis plans to help participants return to stability and maintain wellbeing after periods of distress
Work alongside participants, families, carers, and other supports (where appropriate) to promote consistency, coordination, and continuity of care
Encouraging self-advocacy and independence in daily living
Building confidence and coping strategies to manage complex life challenges
Supporting social inclusion and participation in meaningful activities
Facilitating connections with community supports and services beyond the NDIS

All supports are participant-led, flexible, and focused on building long-term capacity rather than dependence.