Kelly is a highly experienced and compassionate leader with more than 25 years of experience across the mental health, disability, aged care, alcohol and other drugs, and broader community services sectors. She is recognised for her warm, person-centred approach and her commitment to supporting individuals to live meaningful, self-directed lives.

As Team Leader for New South Wales, Kelly leads a team of Support Coordinators and Psychosocial Recovery Coaches, providing day-to-day leadership, mentoring and clinical oversight while maintaining her own caseload. She is passionate about strengthening team capability and ensuring participants receive high-quality, outcomes-focused support that reflects best practice and Wellspace values.

Throughout her career, Kelly has held a diverse range of frontline, case management, psychosocial recovery and leadership roles. Her extensive experience supporting people with complex mental health challenges, psychosocial disability, substance use concerns, ageing-related issues and significant life transitions has given her a deep understanding of the importance of tailored, coordinated and person-centred support.

Kelly's practice is grounded in recovery-oriented and trauma-informed principles, with a strong focus on empowering participants to build capacity, strengthen natural and community supports and pursue goals that align with their values, aspirations and rights. She is deeply committed to fostering a supportive and collaborative team culture, where people feel valued, connected and empowered to deliver meaningful outcomes.

Known for her approachable nature and genuine compassion, Kelly values building strong relationships based on trust, respect and understanding. Through mentoring, coaching and reflective practice, she supports both participants and team members to navigate challenges with confidence while creating positive and lasting change.

Specialty Areas:

• Support Coordination & Psychosocial Recovery Coaching

• Team Leadership & Development

• Complex Mental Health & Psychosocial Disability

• Complex Case Management

• Trauma-Informed Practice

• Alcohol and Other Drugs (AOD)

• Aged Care & Life Transitions

• Mentoring, Coaching & Reflective Practice

• Participant-Centred & Outcomes-Focused Support

• Recovery-Oriented Practice

• Building High-Performing Team Culture